The Future is Here: Your Guide to Embracing Today's Shifting Retail Landscape

Retailers, you're in for a wild ride. The next few years will bring significant changes to the way consumers shop.

Despite major global events like Brexit and the US-China trade war, eCommerce for SMEs is only rising, and it's projected to double by 2025.

So, what retail trends can you expect this year and beyond? How can you capitalise on this momentum? Where should you focus your attention as an eCommerce or Marketing Manager in retail —on metaverse, social commerce or sustainability, amongst many others? And what are some of the actions you should consider?

This guide will help you navigate and make sense of the 10 key retail consumer trends shaping the future of retail & give you practical advice to help you grow your eCommerce sales.

You will learn:

Customer expectations for 2022 and beyond
The effect of Netflix, Amazon & Shopify on consumer shopping habits
Tips to create ‘phygital’ and omnichannel shopping experiences with ease
How to personalise your shopper's experience while protecting their data

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